Last updated: July 10, 2026
Averelé respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through averele.com, how we use it, and the choices available to you.
Who We Are
This website is operated by Averelé.
Website: https://averele.com
Contact: info@averele.com
Business location: West Hempstead, New York, United States
Information We Collect
We may collect information that you provide directly to us when you:
- place an order
- create an account
- join our email list
- contact us through a form or by email
- submit a product review
- request customer service, a return, or an exchange
This information may include your name, billing address, shipping address, email address, telephone number, account information, order details, and any message you send to us.
We may also automatically collect certain technical information when you visit the website, including your IP address, browser type, device information, referring website, pages viewed, and interactions with the site.
Orders and Checkout
When you place an order, we collect information necessary to process and fulfill your purchase. This may include:
- your name
- billing and shipping addresses
- email address
- telephone number
- products ordered
- order value
- shipping selection
- payment status
- IP address and device or browser information
We use this information to process payments, fulfill and ship orders, communicate with you about your purchase, provide customer service, prevent fraud, maintain business and tax records, and comply with legal obligations.
Payment Information
Payments are processed through third-party payment providers. Depending on the payment method you select, your information may be shared with providers such as WooPayments, Stripe, PayPal, Square, or other providers used.
We do not generally receive or store your complete credit-card number. Payment providers receive the information necessary to authorize and process your transaction. WooCommerce advises merchants to disclose that billing information and purchase totals may be passed to payment providers for payment processing and support.
Please review the privacy policies of the payment services you choose for more information about how they handle your data.
Shipping and Order Fulfillment
We may share your name, delivery address, email address, telephone number, and relevant order information with postal services, shipping carriers, fulfillment providers, and shipping-software services when necessary to deliver your order.
These providers may include USPS, UPS, FedEx, ShipStation, or another carrier selected for your shipment. Shipping providers maintain their own privacy practices governing information shared with them.
Customer Accounts
When you create an account, we store the information provided in your customer profile. You may be able to view or update certain information by signing in to your account.
We use account information to make checkout easier, display order history, manage purchases, and provide customer support.
If you request a password reset, technical information such as your IP address may be included in or associated with the reset process.
Email Marketing
When you voluntarily subscribe to our email list, we use your name and email address to send product news, launches, availability updates, educational content, and occasional offers.
You may unsubscribe at any time by selecting the unsubscribe link included in our marketing emails.
We may use an email provider, such as Mailchimp, Klaviyo, MailPoet, or Constant Contact, to manage and send email communications. That provider may process your contact information on our behalf.
We do not add customers to marketing emails solely because they placed an order unless they separately agreed to receive marketing communications.
Contact Forms and Customer Service
When you contact us, we collect the information you include in your inquiry, such as your name, email address, order number, and message.
We use this information to respond to your request, provide customer service, resolve problems, and maintain records of our communications.
Product Reviews and Comments
If reviews or comments are enabled, we may collect the information entered into the submission form, along with the visitor’s IP address and browser information to help identify spam or misuse.
Approved reviews or comments, including the name you choose to display, may appear publicly on the website. Your email address will not be displayed publicly.
Cookies and Similar Technologies
Averelé and its service providers may use cookies and similar technologies to operate the website and online store.
Cookies may be used to:
- remember products placed in your cart
- keep track of your shopping session
- remember account or login preferences
- process checkout activity
- improve website performance
- understand how visitors use the website
- measure marketing effectiveness
- prevent fraud and protect the website
WooCommerce uses cookies to maintain shopping-cart contents and other store functions, although the exact cookies used depend on which features are enabled.
You may adjust cookie permissions through your browser or through any cookie-consent controls available on the website. Blocking certain essential cookies may prevent portions of the store, cart, account, or checkout from functioning properly.
Analytics and Advertising
We may use analytics tools to understand website traffic, visitor behavior, device types, and how customers discover and interact with Averelé.
These services may use cookies, pixels, or similar technologies and may receive information such as your IP address, browser details, pages viewed, and interactions with the website.
Services used may include:
- Google Analytics
- Meta Pixel
- Pinterest Tag
- Google Ads tracking
- other analytics or advertising services
Embedded Content and Third-Party Links
Pages on this website may include embedded content or links from other websites, such as videos, social-media content, maps, or articles.
Embedded content may behave as though you visited the third-party website directly. Those websites may collect information, use cookies, and track your interaction according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites.
How We Use Your Information
We may use personal information to:
- operate and maintain the website
- process payments and orders
- package and ship purchases
- communicate about orders
- manage customer accounts
- answer questions and provide support
- process returns, refunds, or exchanges
- send marketing communications with your permission
- improve our products, website, and customer experience
- detect fraud, abuse, or security threats
- meet accounting, tax, recordkeeping, and legal requirements
How We Share Information
We may share information with service providers that help us operate our business, including:
- payment processors
- shipping carriers and shipping platforms
- website hosting providers
- ecommerce and website providers
- email-marketing platforms
- analytics providers
- fraud-prevention and security services
- accountants, legal advisers, or professional consultants
- government authorities when legally required
We share information only as reasonably necessary for these providers to perform services on our behalf or when required by law.
Averelé does not sell personal information in exchange for money.
How Long We Retain Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
Order information may be retained for the period required for financial, tax, accounting, and legal recordkeeping.
Account information may be retained while an account remains active. Marketing information is retained until you unsubscribe or request deletion, subject to limited records needed to document your request.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. The Federal Trade Commission recommends that businesses understand the information they hold, collect only what they need, protect retained information, securely dispose of it when no longer required, and prepare for security incidents.
Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have the right to:
- request access to personal information we hold about you
- request correction of inaccurate information
- request deletion of certain information
- withdraw consent for marketing emails
- object to or restrict certain uses of your information
- request a copy of certain information
- lodge a complaint with an applicable privacy authority
Some information may need to be retained for order processing, fraud prevention, legal compliance, tax, accounting, or other legitimate business purposes.
To submit a request, contact us at info@averele.com. We may need to verify your identity before completing the request.
Children’s Privacy
Averelé is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the website, please contact us so that we can review and delete it where appropriate. COPPA establishes special requirements for websites directed to children under 13 or operators that knowingly collect their personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal obligations.
When changes are made, the revised policy will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Averelé
Email: info@averele.com
Website: https://averele.com